Disney4me Posted February 18 Report Share Posted February 18 We have a bit of a frenemy situation going on with the My Disney Experience app. On one hand, we use it practically every day since we’re in the parks on a daily basis. We use the app to mobile order food, look for nearby water bottle refill stations, and even skip long checkout lines at busy gift shops. But the app is far from perfect. In fact, we have some grievances, and it’s time we get them off our chest. Magic Kingdom If you’re planning a trip to Disney World, one of the first things you need to do is download the My Disney Experience app. You’ll need it to book dining reservations, check into your Disney hotel, join virtual queues, and look at PhotoPass photos. So, yes, it is an essential part of your vacation. After using the app a LOT (like, a lot), there are a few things we wish we could change. Let’s talk about it! Park Pass Reservations OK, this one might not impact everyone, but if you’re an Annual Passholder, you probably know what we’re about to say. For a little context, certain groups of people (like Annual Passholders and others with non-date-based tickets) must book a Park Pass Reservation before they can visit a Disney World theme park. Magic Kingdom The process of booking a Park Pass is pretty straightforward, but we have noticed a pretty irritating problem with the My Disney Experience app. Every time we try to book a Park Pass in the app… ©Disney …the app kicks us over to the Disney World website! That means we have to log in to our My Disney Experience account all over again, and we can’t view our plans while we try to book a reservation. ©Disney What’s up with that, Disney? Why can’t we book Park Passes in the app? ©Disney The process is pretty annoying if you ask us. My Plans Speaking of strange app decisions, here’s something else we don’t quite understand. Why are our plans split into two different places?! Anyone else get mixed up between “Today’s Plans” and “Future Plans”? ©Disney Ideally, we would prefer it if ALL our plans were in one place. If you’re a planner like us, it’s nice to have a clear, concise list of everything going on during your vacation. Hey, Disney? Our best advice? Simplify! There’s too much going on here. ©Disney To be fair, this is coming from someone who is not an app designer, so we don’t necessarily have a better design in mind. But from a user standpoint, the plan section of the app feels a little confusing sometimes! Transportation We’ve been saying this for AGES. If the Skyliner or Monorail is temporarily closed due to weather conditions, TELL US in the app! We can’t even tell you how many times we have walked all the way over to the Skyliner only to find out it’s closed due to lightning in the area. And if you’re in EPCOT, the bus stop is VERY far away from the Skyliner station. Skyliner Oh, and while we’re at it, we would love to see the exact operating hours for the Skyliner and Monorail in the app. Currently, the app just tells us that the Skyliner closes, “90 minutes after EPCOT or Disney’s Hollywood Studios closes,” which, without knowing the park hours off the top of your head, isn’t super helpful. ©Disney This feels like a pretty easy thing to fix, so let’s make it happen, Disney! Please? EPCOT Don’t want to go through all of the stress of booking your Disney World trip alone? Reach out to our friends at Small World Vacations! Their experienced agents monitor your reservation for possible future savings, compare discounts, and figure out which one works best for your travel party, dates, resort, and touring plans. And, they share expert tips and first-hand advice with you about your magical vacation. Small World Vacations OK, so, who’s with us? We don’t ask for much — we just want to make the app a little better! In the meantime, we’re always on the lookout for the latest Disney news, so stay tuned for more. 50% of Disney Fans Are NOT Using This New Hotel Perk Join the DFB Newsletter to get all the breaking news right in your inbox! Click here to Subscribe! WE KNOW DISNEY. YOU CAN, TOO. Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation. Whether you're a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever! GET YOUR GUIDE NOW Do you agree with our thoughts on the My Disney Experience app? Let us know in the comments! The post When Is Disney Going To Fix This Glaring App PROBLEM? first appeared on the disney food blog.View the full article Quote Link to comment Share on other sites More sharing options...
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