Disney4me Posted February 5, 2021 Report Share Posted February 5, 2021 Update On Disney Resort Hotel Reopenings The following Disney Resort hotels are now open and accepting new reservations: Bay Lake Tower at Disney’s Contemporary Resort Boulder Ridge Villas at Disney’s Wilderness Lodge Copper Creek Villas & Cabins at Disney’s Wilderness Lodge Disney’s Animal Kingdom Villas – Kidani Village Disney’s Art of Animation Resort Disney’s Beach Club Villas Disney’s BoardWalk Villas Disney's Caribbean Beach Resort Disney’s Contemporary Resort Disney’s Coronado Springs Resort Disney’s Fort Wilderness Resort & Campground Disney’s Grand Floridian Resort & Spa Disney’s Old Key West Resort Disney’s Polynesian Villas & Bungalows Disney’s Pop Century Resort Disney’s Riviera Resort Disney’s Saratoga Springs Resort & Spa Disney's Yacht Club Resort The Villas at Disney’s Grand Floridian Resort & Spa With the opening of these hotels, we have taken a measured and deliberate approach to implement a number of health and safety measures based on guidance from various governmental authorities and health agencies. Disney Resort Hotels Scheduled to Reopen—and Currently Accepting Reservations We plan to open the following Disney Resort hotels to booked Guests on the following dates. These Disney Resort hotels are currently accepting reservations. March 22, 2021 Disney's All-Star Movies Resort May 30, 2021 Disney’s Beach Club Resort June 6, 2021 Disney’s Wilderness Lodge Summer 2021 Disney's Polynesian Village Resort While a reopening date was previously shared for Disney’s BoardWalk Inn, it will remain closed until further notice, as the reopening timeline continues to be reevaluated. Future reopening dates are subject to change and Guests’ reservations could still be modified to other Disney Resort hotels if needed. Given the current situation, there are some Disney Resort hotels and other areas that are not, as of this time, being scheduled for reopening yet. We will continue to evaluate the situation and reopen more locations when the environment is right to do so. We will continue to monitor the constantly changing environment and its impact on the state of Florida as we find the right time to welcome back even more of our Guests and Cast Members. We continue to assist Guests with current hotel reservations for 2021, modifying travel plans as needed. Disney’s Beach Resorts Are Open Additionally, Disney’s Hilton Head Island Resort and Disney's Vero Beach Resort are open to Members and Guests. Please note that some of the details below may not apply to Disney’s Hilton Head Island Resort and Disney’s Vero Beach Resort. Theme Parks Are Open All 4 Walt Disney World theme parks are open and welcoming Guests. Learn more about the reopening of Walt Disney World Resort. Top Things You Need To Know We made some important updates at our Disney Resort hotels and implemented a number of new health and well-being measures. Guests staying at a Disney Resort hotel must review the health acknowledgment below. What You’ll Need Before traveling to Florida, please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. Visit https://floridahealthcovid19.gov/travelers/ for information. Guests who are under isolation or quarantine orders must not enter Walt Disney World Resort. Please be aware that you'll also need: A confirmed room reservation for your stay. Be sure to link your reservation to your Disney account to receive important information prior to your arrival—visit My Plans to get started A confirmed dining reservation if you’re a day Guest (not staying overnight) Face coverings for each Guest age 2 and up—which must be worn in all public areas, except while swimming or seated for dining A MagicBand, Key to the World card or the My Disney Experience app—which you can use to unlock your Disney Resort hotel room and access more magic during your stay. View important updates about MagicBands for arrivals beginning January 1, 2021 Planning to visit a theme park during your stay? To enter a park, both a park reservation and valid admission for the same park on the same date are required (a Disney Resort hotel reservation does not guarantee theme park access) Also, it’s highly recommended that you: Have the latest version of the My Disney Experience app on your mobile device, with location services and notifications enabled Use Online Check-In service and Direct-to-Room service, which allows you to get to the fun faster with real-time, room-ready updates—and even lets you use the My Disney Experience app as a digital room key at your Disney Resort hotel. Use cashless or contactless forms of payment, including a MagicBand or Key to the World card, which Disney Resort hotel Guests can use to charge purchases to their Disney Resort hotel folio COVID-19 Warning We have taken enhanced health and safety measures—for you, our other Guests and Cast Members. You must follow all posted instructions while visiting Walt Disney World Resort. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable. By visiting Walt Disney World Resort you voluntarily assume all risks related to exposure to COVID-19. Help keep each other healthy. Health Acknowledgement Please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. Visit https://floridahealthcovid19.gov/travelers/ for information. By entering Walt Disney World Resort, you are confirming that you and all persons in your party: are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including: Fever or chills Cough Shortness of breath or difficulty breathing Fatigue Muscle or body aches Headache New loss of taste or smell Sore throat Congestion or runny nose Nausea or vomiting Diarrhea have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine are not under any self-quarantine orders Guests who cannot confirm all of the above criteria must not enter Walt Disney World Resort. If at any point during their visit a Guest does not meet all of the above criteria, they and their traveling party will be required to isolate and may be relocated or asked to leave the property. If you need to reschedule your reservation, please call the Disney Reservation Center. By entering Walt Disney World Resort, you acknowledge that you understand and will abide by the above health-and-safety requirements. Disney Resort Hotel Guest Benefits Some benefits may be modified or unavailable at this time. Disney’s Magical Express® Service Disney’s Magical Express Service provides transportation for Disney Resort hotel Guests between Orlando International Airport and their Disney Resort hotel via motorcoach. Reservations are required to use this service. Disney’s Magical Express service will no longer be offered starting with arrivals January 1, 2022. The service will continue to operate for new and existing reservations made at Disney Resort hotels for arrivals throughout 2021. Luggage delivery for those arriving to and departing from the airport and Resort Airline Check-In Service are no longer available. Guests who choose to use Disney’s Magical Express service will be responsible for picking up any of their checked luggage from the airport’s baggage claim area, so that it can be loaded onto the motorcoach to their Disney Resort hotel. Please know that your luggage will travel with you to your Disney Resort hotel. Luggage assistance will be available at the front of your Disney Resort hotel, including luggage storage and/or transport to the room. Upon your departure, please ensure your luggage is with you and is loaded onto the motorcoach, so you can check it in with your airline once you reach the airport. The resort airline check-in service is no longer available. Many airlines have modified their flight schedules, so please confirm your flight information. If you plan to use Disney’s Magical Express service, contact your room reservation booking agent or call the Disney Reservation Center to make any updates to your flight information on file. FastPass+ Service As a result of the COVID-19 impact on operations, the FastPass+ service is suspended for the time being. FastPass+ service is not offered with the purchase of tickets or annual passes. We will share future updates at a later date. Extra Magic Hours The Extra Magic Hours benefit was suspended when Walt Disney World Resort reopened last summer, and as we continue to manage attendance with health and safety top of mind, Extra Magic Hours will not return. Learn more about our new early theme park entry benefit coming later this year as part of our 50th anniversary celebration. Enhanced Cleaning and Housekeeping Modifications When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and serviced during your stay. Plus, common areas will receive increased cleaning. Common Areas We’ve increased cleaning in high-traffic areas such as public elevators and escalators, handrails, benches, tables, handles, restrooms and more. Housekeeping Prior to your arrival, your room will undergo thorough cleaning—with attention to: High-touch areas, like TV remotes and door handles Housekeeping tools will be cleaned between rooms Floors, which will be steam cleaned and vacuumed between Guests Inside your room, you’ll find: Individually wrapped glassware Additional items that have been cleaned, sealed or wrapped in single-use packaging And during your stay, your room will receive a light cleaning service every other day, which will include: Removal of trash and used towels Replenishment of towels and amenities throughout the room and bathroom Wiping and cleaning of the vanity and counter surfaces Vacuuming if needed You can also decline every-other-day service. Please note that: If you’re a Disney Vacation Club Member using your Membership to stay, you’ll receive service on the 4th and 8th days, unless you decline that service. If there is more than one room on your reservation and you choose to decline service, your selection will apply to all rooms on the reservation. We reserve the right to enter any room at a Disney Resort hotel for maintenance, safety, security or any other purpose, even if the Room Occupied sign is displayed on the room door. View Walt Disney World Resort Property Rules. Learn more about housekeeping service. Transportation & Parking For details about Disney’s Magical Express service, please view updates about Disney Resort hotel benefits. Complimentary Resort Transportation New measures are in place to promote the health and well-being of Guests and Cast Members, including: Transportation is operating with physical distancing measures in place, including in the load zones and queues, as well as aboard buses, monorails and watercraft boats. Face coverings are required at all times while boarding and using Walt Disney World transportation. The Disney Skyliner will load one party per gondola. We have added physical barriers in select places where it is difficult to maintain strict physical distancing guidelines, such as partitions inside our buses and monorails. Learn about transportation options at each Disney Resort hotel. Minnie Van Service Minnie Van Service is temporarily unavailable. Parking at Disney Resort Hotels Self-parking is available. Valet service is temporarily unavailable, with the exception of Guests with disabilities who may require parking assistance. A valid disability parking permit is required. Parking fees apply for Disney Resort hotel Guests. Complimentary Theme Park Parking for Disney Resort Hotel Guests Disney Resort hotel Guests receive complimentary parking at the Walt Disney World theme parks. Consider parking at EPCOT, Disney’s Hollywood Studios or Disney’s Animal Kingdom theme park for another convenient way to access the parks, especially during park opening hours. Resort Services Some Disney Resort hotel services are modified or unavailable based on physical distancing and health guidelines. Changes include: Bell Services will deliver luggage to rooms, but will not escort Guests Club-level service is temporarily unavailable Deliveries may only be made to occupied rooms In-room celebrations are not available In-room dining is not available Dry-cleaning and valet laundry services are temporarily unavailable; self-service laundry is available Shipping services are temporarily unavailable In addition, the resort airline check-in service is no longer available. MagicBands & Key to the World Cards MagicBands will no longer be provided on a complimentary basis for new reservations with arrivals at Disney Resort hotels January 1, 2021 and beyond. Here are some helpful tips to consider before your stay in 2021: Want to use a MagicBand? You can purchase a MagicBand online and at select merchandise locations at Walt Disney World Resort. Guests will have the option to purchase MagicBands up to 10 days before arrival at special pre-arrival prices. These MagicBands can be personalized with different colors, Disney Characters and themes—and can even be customized with your name. Already have a MagicBand from a previous visit? You can reuse your MagicBand. Depending on how much time has passed since you initially used your MagicBand, your ability to receive Disney PhotoPass attraction videos and select attraction photos may be limited. If you are using a MagicBand from a previous visit, we recommend you tap it at the photo preview wall touchpoints (available at select attractions after riding) to link your attraction photos to your Disney account. For attractions that do not have a photo preview wall you may also visit the Disney PhotoPass Sales Center located in each park or contact us to report a missing photo so we can find and link your attraction photos. Prefer not to use a MagicBand? At your convenience, swing by the Front Desk of your Disney Resort hotel to pick up a Key to the World card, which can be used in lieu of a MagicBand. Want to skip check-in and go straight to your room? Use convenient Online Check-In service and Direct-to-Room service, which allows you to get to the fun faster with real-time, room-ready updates—and even lets you use the My Disney Experience app as a digital room key at your Disney Resort hotel. Dining Experiences Select dining locations are available at Disney Resort hotels. All Guests may now make dining reservations up to 60 days in advance. Here are some important details to help you plan: Disney Resort Hotel Dining Planning to dine at a table-service restaurant in a Disney Resort hotel? Please be aware of the following: Reservations: A confirmed dining reservation is required for day Guests (those not staying overnight) and is highly recommended for Guests staying overnight at a Disney Resort hotel. Temperature Screenings: Guests dining in table-service restaurants at Disney Resort hotels will undergo a temperature screening prior to entering the location. As with other locations at Walt Disney World Resort that require temperature screenings before entry, anyone displaying a temperature of 100.4 F or above will be directed to an additional rescreening. Those with temperatures 100.4 F or above will not be allowed entry; those in their party will not be allowed entry either. In-Park Dining Guests must have valid park admission and a reservation for park entry through the new Disney Park Pass system—as well as a dining reservation—to dine at in-park, table-service restaurants. Dining reservations do not guarantee admission to the park. Disney Springs Dining Select dining locations at Disney Springs are currently accepting reservations for all Guests up to 60 days in advance.Check availability and make reservations online now. Learn about updates to dining experiences. Resort Amenities & Recreation Amenities and recreation have been modified based on physical distancing and health guidelines. Available Recreation Activities and schedules vary. The schedule of activities for your Disney Resort hotel will be shared during your stay. Pools Feature pools may operate with reduced hours; leisure pools are open 24 hours a day Pools are operating with reduced capacity to allow for physical distancing Select poolside activities may be available at select Resort hotels Fitness Centers & Sports Courts Fitness centers are open in alignment with state and county regulations, and may have reduced hours Fitness centers may have reduced hours and capacity Instructor-led fitness classes are not available Fitness and sports courts are open, and Guests must maintain physical distancing Merchandise Locations In merchandise locations throughout Walt Disney World Resort, Guests may continue to discover favorite Disney items, with some modifications to the shopping experience that will help us manage capacity and foster physical distancing. Pin Trading: We continue to offer Guests the opportunity to pin trade with Cast Members through the use of pin boards in select locations. Cast pin trading with lanyards is not available at this time to maintain physical distancing. Delivery Option: Package delivery to the front of our theme parks or to Disney Resort hotels is suspended. However, shipping merchandise to Guests’ homes continues to be available. Dressing Rooms: For the time being, dressing rooms are not available. Returns: In-person returns will be available upon the reopening of our merchandise locations. Temporarily Unavailable The following amenities and experiences are not available at this time: Arcades Campfires Character experiences Marina rentals Spas, salons and Bibbidi Bobbidi Boutique Additionally, the following special offerings and childcare services are not available at this time: Fireworks voyages and tasting cruises, including the Pirates and Pals Fireworks Voyage Fun runs Wonderland Tea Party at Park Fare Hula lessons In-room childcare services Mermaid school Special classes and programs—including culinary, cultural and animal programs Check In Online To aid in physical distancing efforts, we strongly recommend that you use Online Check-In Service prior to your stay. At Walt Disney World Resort When staying at a Disney Resort hotel, you can check in online or with the My Disney Experience app. When your room is ready, you’ll get a room-ready notification. Then, you can use either a MagicBand or the My Disney Experience app digital key feature to enter your room! If you don't receive your MagicBand(s) prior to your vacation, simply use the My Disney Experience app as a digital key to enter your room. At your convenience, you can visit the Front Desk to pick up your MagicBand(s). Please note the My Disney Experience app digital key is not available at Disney Beach Resorts. See below for the Online Check-In Service options for these locations. At Disney Beach Resorts Online Check-In Service is also available to Guests staying at Disney’s Hilton Head Island Resort in South Carolina and Disney’s Vero Beach Resort in Florida. Start your check-in online beginning 10 days before your stay. When you arrive, head to the front desk to pick up your Key to the World card. Show your valid photo I.D., complete your check-in and you’re all set! Automatic Checkout On your scheduled checkout day, you’ll be automatically checked out of your room—so you don’t have to visit the Front Desk (unless you have unresolved charges to your Disney Resort hotel folio). Virtual Chat With a Resort Cast Member You can chat with a Resort Cast Member via the My Disney Experience app for assistance during your stay. This feature offers convenient support nearly anytime—so there’s no need to visit the Lobby or stand in line. Updates at Each Disney Resort Hotel Bay Lake Tower at Disney’s Contemporary Resort Read More Boulder Ridge Villas at Disney’s Wilderness Lodge Read More Copper Creek Villas & Cabins at Disney’s Wilderness Lodge Read More Disney’s Animal Kingdom Villas – Kidani Village Read More Disney’s Art of Animation Resort Read More Disney’s Beach Club Villas Read More Disney’s BoardWalk Villas Read More Disney’s Caribbean Beach Resort Read More Disney’s Contemporary Resort Read More Disney’s Coronado Springs Resort Read More Disney’s Fort Wilderness Resort & Campground Read More Disney’s Grand Floridian Resort & Spa Read More Disney’s Old Key West Resort Read More Disney’s Polynesian Villas & Bungalows Read More Disney’s Pop Century Resort Read More Disney’s Riviera Resort Read More Disney’s Saratoga Springs Resort & Spa Read More Disney’s Yacht Club Resort Read More The Villas at Disney’s Grand Floridian Resort & Spa Read More Updates at Disney Beach Resorts Disney’s Hilton Head Island Resort Read More Disney’s Vero Beach Resort Read More Modifications, Cancellations and Refunds Book with Confidence Enjoy peace of mind when you book your next stay—with a flexible cancellation policy for arrivals through April 30, 2021. Ready to plan your next stay? Check availability at Disney Resort hotels. We understand how much excitement, thought and time goes into planning your visits to Walt Disney World Resort. Please know we will be here to help you, as our Cast remains focused on delivering magical experiences and incredible storytelling for everyone who visits. During this unprecedented period, some of our policies and offerings have been modified: Guests in the United States and Canada Who Booked with Disney Destinations, LLC or The Walt Disney Travel Company, Inc. Rooms and Packages To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through April 30, 2021. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages. If you did not book through Disney directly, please contact your travel professional. Disney Vacation Club Reservations If you booked through Disney Vacation Club, please visit disneyvacationclub.com or call Member Services at (800) 800-9800 for information and assistance with your reservation. Group Reservations If you’re coming to Walt Disney World Resort as part of a meeting, convention, youth program, wedding or other group or celebration, and you have questions about your plans during the closure period, please consult with the organizer of your group or event. Guests in Latin America Who Booked with Disney Vacations, LLCExplore Updates and Important details around Cancellations and Refunds. For Guests in UK, Ireland, and EU who booked with The Walt Disney Company Limited trading as Walt Disney Travel Company InternationalExplore Updates and Important details around Modifications, Cancellations, and Refunds. Quote Link to comment Share on other sites More sharing options...
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