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NEWS: Lawsuit Puts End to Hidden Hotel Scam Charges


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Let’s face it: travel isn’t cheap.

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Room at Disney’s BoardWalk Inn

Although you can do your best to find the best rates on everything from hotels to airfare to transportation, sometimes you still end up paying more because of fees you don’t see up front when you book travel. Hotels are notorious for this, which is why one hotel recently got sued by the state of Nebraska. Now, that lawsuit has been settled, which will end these hotel scam charges for good.

According to the Omaha World-Herald, the Nebraska Attorney General’s office recently announced that it had reached a settlement with Hilton Hotels after four years over a pricing practice called “drip pricing.” This is basically when hotels gradually add additional mandatory fees to the booking price as you go through the booking process rather than giving the full price upfront.

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©Hilton

Hilton has agreed to “clearly and conspicuously” show ALL mandatory fees now as part of the total price for any offers or ads for hotel rooms. The hotel chain is also required to show amenities that are covered by mandatory fees, as well as pay $300,000 in attorney fees to the Nebraska Attorney General.

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©Hilton via D23

Hilton released a statement saying, “We know consumers prioritize transparency and Hilton has long been supportive of ensuring that mandatory fees charged by hotels in our system are fully disclosed before booking on our websites and all other distribution channels.”

This is the fourth such lawsuit from the Nebraska Attorney General’s office with hotels. Previously, Omni, Marriott, and Choice Hotels reached similar settlements with the office. Each company can no longer misrepresent total price for booking rooms nor can it gradually add additional mandatory fees as customers go through the booking process.

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The Swan and Dolphin are Marriott-owned hotels.

This settlement could also encourage other hotels who are engaging in these kind of pricing practices to change their ways, lest they, too, get faced with a lawsuit. This is certainly good news for travelers, especially those who are just looking at hotel prices for budgeting before actually booking rooms. It’s always a good idea to know the full price you’ll pay upfront, right?

We’ll keep an eye out for more travel-related news, so stay tuned to DFB for more.

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The post NEWS: Lawsuit Puts End to Hidden Hotel Scam Charges first appeared on the disney food blog.

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